Description

Snailax product can be returned to receive a full refund for any reason within 30days of purchasing date. |
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Snailax product can be returned/replaced within 90 days if the products break down in the period of proper use. |
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Snailax product is with 24 months warranty for quality-related issues. If the product breaks down within 24 months in the period of proper use, customers can enjoy the relevant warranty to get them replaced. |
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(Restricted to Snailax Online Sales from Official or Athorized Stores only)
Contact usIf you experience any problems, please contact us support@snailax.com at any time, our staffs will reply to you within 48 hours.
Attention!NO CREDIT and NO WARRANTY will be given to any force majeure and man-made causes to a defective product, such as improper care, personal tear down and willful damage, etc.
Go Product Registration page to register the 2-year free warranty.
Free Shipping On All Orders
Handling time: 1 business day
Customers who ship their orders within the US should expect to receive their orders within 3 to 7 business days upon payment verification depending on the volume of orders received.
If you experience delays in receiving your order, contact us immediately (support@snailax.com) and we will help to confirm the status of your order.
All your orders are sent via FedEx or USPS or UPS
Customer Services
If you need help or have questions about your product inquiry, order delivery, or have question about return and refund, or payment related, or other questions, please fill the form below or contact our customer service team at support@snailax.com
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Technical Support
If you need help or have questions about your order, please fill the form below or contact our technical support team at customerservices@snailax.com
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Marketing
Do you work for a Marketing or Advertising firm and believe that you can offer valuable services to Snailax? Please fill out the form below or send email to sales@snailax.com
Snailax Corp. (US)
2750 Carpenter Road, Suite 1 B,
Ann Arbor, MI, 48108
Tel:1.734.709.6982
Singapore Office
26 Kallang Avenue
Singapore 339417
Contact no. : 65 91134943
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Security

QUESTIONS & ANSWERS
Ask a Question-
How hot does this unit gets?
Hi, it gets warm, not too hot, pretty toasty. I bought this for my mom as a Christmas gift and she really loves it!
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Batteries or plug in?
plug in
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My boyfriend has size 13 feet. Would they fit in this?
If he wants to get the entire area of his foot, not without taking the cover off. I wear size 10 and can just get my heel. If all you really want is a focus on the middle of the foot, then it should work.
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What is the special point of this Snailax foot massager with heat compared to Belmint or Relaxzen?
I got a Relaxzen foot one, but the plush is not warm enough for me. Snailax foot massager one has more plush for ankle part and whole feet.I prefer it for winter.
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How does this massage device work with my toes? Does it provide more massage on ankles, arches, bottom of the foot?
The shiatsu foot rollers provide more massage for bottom of foot, but you can use it for full body parts such as legs,belly or back. If you would like massage toes, you can move the shiatsu nodes close to your toes.