Snailax 3-in-1 Foot and Back Vibration Massager with Heat-522V

• 3-in-1 Back & Foot Massager - Note: Vibration Only, Don't buy it if you want shiatsu. Snailax foot warmer can be used as a back massager or foot massager by simply unzipping the top cover. Gentle vibration massage along with heat therapy helps relieve stiffness, cramps, and muscle pain for Lower back, abdominal, thighs, legs or foot.
• Heat Therapy - Snailax foot massager machine is built-in heating pads with auto shut off feature and 2 Heating levels. Fast warm-up within 1 minute to provide your feet with a warm massage spa. The heat therapy eases muscle tension, neuropathy, plantar fasciitis and promotes blood circulation.
• Vibration Massage-The The electric feet massager has 5 vibrating massage modes. After detaching top cover, it is a vibration pad with heat for back, neck, thigh, leg, and foot to meet your relaxation needs. 30-min body massage a day at home, office or car.
• Super Cozy Plush Cloth: Snailax foot and back heating pad offers detachable and washable plush cloth for feet, legs, and body. The soft plush is skin-friendly for feet ankles.
• Gift Choice for Women Men: This foot warmer as a Christmas gift is designed with large capacity and extended width, which meets the feet size of men and women. It is a perfect gift for Dad, Mom, and your family! For any reason, if you’re not satisfied with the foot warmer, return it within 30days and get your full money back.

- Snailax product can be returned to receive a full refund for any reason within 30days of purchasing date. 

- Snailax product can be returned/replaced within 90 days if the products break down in the period of proper use.

- Snailax product is with 24 months warranty for quality-related issues. If the product breaks down within 24 months in the period of proper use, customers can enjoy the relevant warranty to get them replaced.

-------------------------Refund Policy---------------------------
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at customerservices@snailax.com.

Exchanges (if applicable)
Our policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you an exchange.We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservices@snailax.com and send your item to: 1687 Plymouth Rd, Unit C, Ann Arbor Michigan US 48105.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: 1687 Plymouth Rd, Unit C, Ann Arbor Michigan US 48105

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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