SNAILAX Electric Shiatsu Neck & Shoulder Massager - 632RN


Sale price$45


Snailax Electric Shiatsu Neck & Shoulder Massager Features

 warranty registration

Snailax product can be returned to receive a full refund for any reason within 30days of purchasing date.

30days return

Snailax product can be returned/replaced within 90 days if the products break down in the period of proper use.

Snailax product is with 24 months warranty for quality-related issues. If the product breaks down within 24 months in the period of proper use, customers can enjoy the relevant warranty to get them replaced.



 (Restricted to Snailax Online Sales from Official or Athorized Stores only)

Contact us

If you experience any problems, please contact us at any time, our staffs will reply to you within 48 hours.


NO CREDIT and NO WARRANTY will be given to any force majeure and man-made causes to a defective product, such as improper care, personal tear down and willful damage, etc.

 Go  Product Registration  page to register the 2-year free warranty.

Free Shipping On All Orders

Handling time: 1 business day

Customers who ship their orders within the US should expect to receive their orders within 3 to 7 business days upon payment verification depending on the volume of orders received.

If you experience delays in receiving your order, contact us immediately ( and we will help to confirm the status of your order.

All your orders are sent via FedEx or USPS or UPS

Customer Services

If you need help or have questions about your product inquiry, order delivery, or have question about return and refund, or payment related, or other questions, please fill the form below or contact our customer service team at


Technical Support

If you need help or have questions about your order, please fill the form below or contact our technical support team at



Do you work for a Marketing or Advertising firm and believe that you can offer valuable services to Snailax? Please fill out the form below or send email to


Snailax Corp. (US)

2750 Carpenter Road, Suite 1 B,

Ann Arbor, MI, 48108


Singapore Office

26 Kallang Avenue
Singapore 339417
Contact no. : 65 91134943



Payment & Security

Payment methods

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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.



Ask a Question
  • How long does Snailax warrarnty cover?

    Snailax promised 24 months warranty for free replacement for quality issues and malfuction or wrong product sent. If you want to buy extra adapters for Snailax products, please go to Snailax official web and find correct model to place the order.

  • how can I power it? Should I connect to the adapter or not? Is it safe?

    The portable neck shoulder massager can be powered by plug into the wall. You will get a UL approved home adapter in the package.

  • Is ther a timer setting automatically? Can I change it by myself?

    According to Snailax foot massager manual book, it shows it has 15-min timer.Timer cannot be changed, it ensures safe use.

  • Is this able to be used cordless?

    No, it needs to be connected to a power source.

  • My cord is broken.Can I exchange the adapter if it is broken due to long-time use?

    Under Snailax warranty, you can replace the cord/adapter if it has the quality issue. If you lose or broke it by yourself, you can go to Snailax official webite to purchase a new one. You just need to pick the correct model, it will be shipped to your address very soon.

  • Is return free too, if I’ve to return it, (hopefully not)?

    Free return if it is within the warranty period

  • Is it suitable for Europe 220-240 voltage or is it just a USA version?

    Just USA version.
    But you can purchase it from our Amazon Shop in different location in Europe

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