Neck & Shoulder Shiatsu Massager with Heat-632

• 3D DEEP SHIATSU MASSAGE-8 deep-kneading massage rotating nodes relax tense body muscle pain. 3D rotation kneading massage rollers in U-Shaped Ergonomic design pillow perfect to use on neck, back, shoulder, legs calf foot.
• SOOTHING HEAT THERAPY-The The optional heat function adds gentle warmth that soothes aching muscles and simultaneously improves blood circulation.
• ARMREST DESIGN Multipurose handle belt to free hands and Arms, allow adjustment of pillow during massage and adjustment massage pressure as desired through pulling it.
• SUITABLE FOR use in Car, Home, Office, AC home adapter and Car adapter included.
• EASY TO USE – through pressing the Button on Control Panel. 15 minutes timer setting for safe use.

• Do you want to offer your neck, shoulder, calf, back, thighs the best massage to relieve pain and stiffness and induce optimal relaxation? Our shiatsu neck massager with heat is the best choice. The soothing heat therapy relaxes the tense muscles and relieves pain in the most efficient way. The massage pressure can be adjusted according to the convenience of each user.  

• You can have a perfectly relaxing massage without worrying about location. Our massager with heat can be used at home, car, office or any other place. If you want to gift something special for your dear and near ones, you can consider this option.

• We offer this unique massager at a reasonable price. In order to provide maximum benefits for customers, excellent discounts are offered as well. You can find our payment options safe and flexible. Fast shipping is done to ensure speedy product delivery. We offer free shipping on all US orders.

- Snailax product can be returned to receive a full refund for any reason within 30days of purchasing date. 

- Snailax product can be returned/replaced within 90 days if the products break down in the period of proper use.

- Snailax product is with 24 months warranty for quality-related issues. If the product breaks down within 24 months in the period of proper use, customers can enjoy the relevant warranty to get them replaced.

-------------------------Refund Policy---------------------------
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at customerservices@snailax.com.

Exchanges (if applicable)
Our policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you an exchange.We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservices@snailax.com and send your item to: 1687 Plymouth Rd, Unit C, Ann Arbor Michigan US 48105.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: 1687 Plymouth Rd, Unit C, Ann Arbor Michigan US 48105

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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