- VERSATILE DESIGN
- PAIN RELIEF & ELIMINATE FATIGUE
- HEAT THERAPY
- CONVENIENT TO USE
- SUPER COZY PLUSH CLOTH
Selling on Amazon is competitive. More sales means higher rankings when people search for our products.
You will be purchasing your product directly from Amazon - one of the most trusted eCommerce platforms in the world.
Checkout as you normally would when purchasing a product on Amazon. Remember to check the clickable coupon on the product page before go into Check out session.
If you are an Amazon Prime member or your order is above $25 then you qualify for FREE shipping. Also, any item with "FREE Shipping" messaging on the product detail page, that is fulfilled and shipped by Amazon, is also eligible and contributes to your free shipping order minimum.
You will receive your product generally between 1 - 7 days depending on the shipping method you select.
- Snailax product can be returned to receive a full refund for any reason within 30days of purchasing date.
- Snailax product can be returned/replaced within 90 days if the products break down in the period of proper use.
- Snailax product is with 24 months warranty for quality-related issues. If the product breaks down within 24 months in the period of proper use, customers can enjoy the relevant warranty to get them replaced.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Exchanges (if applicable)
Our policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you an exchange.We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 1687 Plymouth Rd, Unit C, Ann Arbor Michigan US 48105.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: 1687 Plymouth Rd, Unit C, Ann Arbor Michigan US 48105
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
At Snailax, we understand one of the characteristics of nowadays modern life seems to be that we are moving at an ever-increasing pace and full of stress.
That is why we are here to design and to provide our customers with high quality health and personal care products embedded with the most innovative and relaxing features.
At Snailax, we want to provide a non-invasive solution to help replenish and restore your muscles and aches and pains with one of our many products.
Now you can enjoy a relaxing massage at the comfort of your own home!
WHY CHOOSE US
Free shipping to all U.S. orders
Snailax product is with 24 months warranty for quality-related issues. If the product breaks down within 24 months in the period of proper use, customers can enjoy the relevant warranty to get them replaced.
100% MONEY BACK GUARANTEE
Snailax product can be returned to receive a full refund for any reason within 30days of purchasing date.