Shipping Policy & Rate
Free Shipping On All US Orders （Except Alaska, Hawaii, and United States Minor Outlying Islands UM)
Handling time: 1 business day
Customers who ship their orders within the US should expect to receive their orders within 3 to 7 business days upon payment verification depending on the volume of orders received.
If you experience delays in receiving your order, contact us immediately (support@snailax.com) and we will help to confirm the status of your order.
All your orders are sent via FedEx or USPS or UPS
International Shipping Rates
Canada：
Free Standard Shipping on orders over $50 USD and charge $15 for orders under $50 USD.
Australia & New Zealand & United Kingdom:
Free Standard Shipping on orders over $79.99 USD and charge $15 for orders under $79.99 USD.
Europe:
Free Standard Shipping on orders over $79.99 USD and charge $15 for orders under $79.99 USD.
Except for the countries mentioned above, we cannot deliver to other areas. If you cannot find the region you want to ship to on the product page, it means that the product is out of stock or not sold in this region.
Extra Shipping Cost Required
If an order is being shipped out to an incorrect shipping address, it is recommended to contact the carrier directly after an item ship to see what options might be available. For example, enrolling in UPS My Choice will allow you to track and manage your shipments. Other carriers may have their own options. If you insist on changing the address from our end, we have a fee for delivery requests to any other addresses.
NOTE:
We are unable to ship to P.O. Boxes, please email us at support@snailax.com if you have any questions.