- 3D Deep Shiatsu Massage: The neck and back massager with 8 deep-kneading massage rotating nodes ease neck and shoulder stiffness, relieve fatigue, and soothe aching muscles. This back massager with heat allows you to enjoy a relaxing massage at home office or during a trip.
- Adjustable Massage Modes: Shiatsu neck massager offers 2 adjustable back massage intensity levels, providing customized massage for neck, shoulder waist thigh pains and back. Rotating directions can be reserved manually or automatically.
- Soothing Heat
- Arm-free Design: Removable Sleeves of shoulder massager free your hands and arms, allow adjustment during the back massage and massage pressure as desired by simply pulling it. UL approved power adapter and a car adapter are included.
- Lightweight & Easy to Use: This neck shoulder massager as a Christmas gift, is lightweight and portable with a storage bag. A perfect gift for men, women and your family! For any reason, if you’re not satisfied with the electric neck massager, return it within 30days and get your full money back.
Snailax product can be returned to receive a full refund for any reason within 30days of purchasing date.
Snailax product can be returned/replaced within 90 days if the products break down in the period of proper use.
Snailax product is with 24 months warranty for quality-related issues. If the product breaks down within 24 months in the period of proper use, customers can enjoy the relevant warranty to get them replaced.
(Restricted to Snailax Online Sales from Official or Athorized Stores only)Contact us
If you experience any problems, please contact us firstname.lastname@example.org at any time, our staffs will reply to you within 48 hours.Attention!
NO CREDIT and NO WARRANTY will be given to any force majeure and man-made causes to a defective product, such as improper care, personal tear down and willful damage, etc.
Go Product Registration page to register the 2-year free warranty.
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Customers who ship their orders within the US should expect to receive their orders within 3 to 7 business days upon payment verification depending on the volume of orders received.
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QUESTIONS & ANSWERSAsk a Question
How long does Snailax warrarnty cover?
Snailax promised 24 months warranty for free replacement for quality issues and malfuction or wrong product sent. If you want to buy extra adapters for Snailax products, please go to Snailax official web and find correct model to place the order.
how can I power it? Should I connect to the adapter or not? Is it safe?
The portable neck shoulder massager can be powered by plug into the wall. You will get a UL approved home adapter in the package.
Is ther a timer setting automatically? Can I change it by myself?
According to Snailax foot massager manual book, it shows it has 15-min timer.Timer cannot be changed, it ensures safe use.
Is this able to be used cordless?
No, it needs to be connected to a power source．
My cord is broken.Can I exchange the adapter if it is broken due to long-time use?
Under Snailax warranty, you can replace the cord/adapter if it has the quality issue. If you lose or broke it by yourself, you can go to Snailax official webite to purchase a new one. You just need to pick the correct model, it will be shipped to your address very soon.
Is return free too, if I’ve to return it, (hopefully not)?
Free return if it is within the warranty period
Is it suitable for Europe 220-240 voltage or is it just a USA version?
Just USA version.
But you can purchase it from our Amazon Shop in different location in Europe