- Wireless Massage Machine:The electric neck massager is powered by a rechargeable lithium-ion battery and does not need to plug in during use. A relaxing massage for up to 70-80 minutes on a single charge. it allows you to enjoy a relaxing massage anywhere
- Kneading Shiatsu Massage:Hidden under the premium PU leather cover is a unique Shiatsu massage roller with 8 massage nodes. They can be rotated and squat along with the tight stretch muscles, providing a deep tissue massage like the hands of a professional massager. 2 levels of shiatsu intensity for options.
- Soothing Heat Therapy:The shiatsu massage pillow with infrared heat function offers to smooth warmth massage on your body for added comfort. The heat setting can be activated to soothe soreness and to relax muscles, and enhance body circulation
- Multi-Purpose Massager:Compact and ergonomically designed to better conform to body contours and effectively massage the area you need. The electric body massager can be widely used as a neck shoulder, back massager, a thigh/leg massage, or a foot massager
- Easy To Use:The neck back massager is convenient and easy to operate through the smart integrated controls. This is the ideal best gift for your father, mum, and your family member.
Snailax product can be returned to receive a full refund for any reason within 30days of purchasing date. |
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Snailax product can be returned/replaced within 90 days if the products break down in the period of proper use. |
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Snailax product can be extended with a 24-month warranty (for quality-related issues) after registering the Product Registration. If the product breaks down within 36 months in the period of proper use, customers can enjoy the relevant warranty to get them replaced. |
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(Restricted to Snailax Online Sales from Official or Athorized Stores only)
Contact usIf you experience any problems, please contact us support@snailax.com at any time, our staffs will reply to you within 48 hours.
Attention!NO CREDIT and NO WARRANTY will be given to any force majeure and man-made causes to a defective product, such as improper care, personal tear down and willful damage, etc.
Go Product Registration page to register the 3-year free warranty since your purchase date. Please note that you must register the 3-year free warranty within 6 months of your purchase date.
Free Shipping On All US Orders
Hawaii & Alaska
For shipments to Hawaii and Alaska, Shipping is FREE for orders over $100 and $15 for orders under $100.
Handling time: 1 business day
Customers who ship their orders within the US should expect to receive their orders within 3 to 7 business days upon payment verification depending on the volume of orders received.
If you experience delays in receiving your order, contact us immediately (support@snailax.com) and we will help to confirm the status of your order.
All your orders are sent via FedEx or USPS or UPS
International Shipping Rates
Canada:
Free Standard Shipping on orders over $50 USD and $15 for orders under $50 USD.
Australia & New Zealand & United Kingdom:
Free Standard Shipping on orders over $79.99 USD and $15 for orders under $79.99 USD.
Europe:
Free Standard Shipping on orders over $79.99 USD and $15 for orders under $79.99 USD.
Customer Services
If you need help or have questions about your product inquiry, order delivery, or have question about return and refund, or payment related, or other questions, please fill the form below or contact our customer service team at support@snailax.com
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Technical Support
If you need help or have questions about your order, please fill the form below or contact our technical support team at support@snailax.com
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Marketing
Do you work for a Marketing or Advertising firm and believe that you can offer valuable services to Snailax? If you are a wholesales or an influencer who want to cooperate with us, please fill out the form below or send an email to sales@snailax.com
Snailax Corp. (US)
2750 Carpenter Road, Suite 1 B,
Ann Arbor, MI, 48108
Tel:1.734.709.6982
Singapore Office
18 Cross Street, #02-101
JustCo S2061 at Cross Street Exchange,
Singapore 048423
Tel: +65-91134943
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Security


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QUESTIONS & ANSWERS
Ask a Question-
The product pictured is tan in color but customers\' photos all show color is black. What color is being shipped for this exact model?
I got black, but I think there were other color options when I bought mine.
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Is this 120-220 compatible?
The massager power input is 100-240V.
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Can I adjust the heating temperature? Is there only one setting for heat?
No, there is only 1 setting for heat. You can select the massage with heat or without heat.
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Does the neck massager need to be plugged in to use or cordless use?
It is a cordless neck massager.
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How can I use the warranty?
Snailax gives a 2-year warranty. Contact <support@snailax.com> to activate the warranty. There is also a 30-day Money-back guarantee.
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How many speeds does this massager have?
There are 8 shiatsu nodes. -
how long does the battery last?
The neck massager for up to 70-80 minutes on a single charge.
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Why can’t I read the reviews instead of just seeing the ratings ? I want to find out how long the mesh over the rotating nodes lasts.
There is no specific time for the usage of the mesh.
But If it breaks down in 2 years (quality issue), we will cover that and replace it.
The reviews are under the product image where you can click on the stars, or scroll down to the bottom of the page.