Snailax Shiatsu Cordless Portable Neck & Back Massager with Heat -632NC
- WIRELESS MASSAGE MACHINE: The neck massager is powered by a rechargeable lithium-ion battery and does not need to plug in during use. A relaxing massage for up to 70-80 minutes on a single charge. it allows you to enjoy a relaxing massage anywhere
- KNEADING SHIATSU MASSAGE - Hidden under the premium PU leather cover is a unique Shiatsu massage roller with 8 massage nodes. They can be rotated and squat along with the tight stretch muscles, providing a deep tissue massage like the hands of a professional massager. 2 levels of shiatsu intensity for options.
- SOOTHING HEAT THERAPY: The shiatsu massage pillow with infrared heat function offers to smooth warmth massage on your body for added comfort. The heat setting can be activated to soothe soreness and to relax muscles pain, and to enhance blood circulation
- Multi-PURPOSE MASSAGER: Compact and ergonomically designed to better conform to body contours and effectively massage the area you need. The electric body massager can be widely used as a neck, shoulder, back massager, a thigh/leg massage or a foot massager
- EASY TO USE: The neck back massager is convenient and easy to operate through the smart integrated controls. This is the ideal best gift for father, mum, and your family member.
- Snailax product can be returned to receive a full refund for any reason within 30days of purchasing date.
- Snailax product can be returned/replaced within 90 days if the products break down in the period of proper use.
- Snailax product is with 24 months warranty for quality-related issues. If the product breaks down within 24 months in the period of proper use, customers can enjoy the relevant warranty to get them replaced.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Exchanges (if applicable)
Our policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you an exchange.We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 1687 Plymouth Rd, Unit C, Ann Arbor Michigan US 48105.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: 1687 Plymouth Rd, Unit C, Ann Arbor Michigan US 48105
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Relax your life.
1687 Plymouth Rd, Unit C
Ann Arbor, MI, 48105
QUESTIONS & ANSWERSAsk a Question
The product pictured is tan in color but customers\' photos all show color is black. What color is being shipped for this exact model?
I got black, but I think there were other color options when I bought mine.
Is this 120-220 compatible?
The massager power input is 100-240V.
Can I adjust the heating temperature? Is there only one setting for heat?
No, there is only 1 setting for heat. You can select the massage with heat or without heat.
Does the neck massager need to be plugged in to use or cordless use?
It is a cordless neck massager.
How can I use the warranty?
Snailax gives a 2-year warranty. Contact <firstname.lastname@example.org> to activate the warranty. There is also a 30-day Money-back guarantee.
How many speeds does this massager have?
There are 8 shiatsu nodes.
how long does the battery last?
The neck massager for up to 70-80 minutes on a single charge.