Shiatsu Deep Kneading Massage Chair Pad with Heat-234

Kneading Shiatsu massage
Customizable Spot massage
Heating therapy
Ultimate comfort
Free Shipping On All U.S. Orders

Advance Feature
Customer Reviews
Q & A
Returns

- 4 rotation shiatsu nodes to provide deep tissue massages for neck and shoulder and 4 shiatsu nodes massage for full back. 2 levels of shiatsu intensity for options.

- Spot function allows you to focus the massage nodes on one area for pin-point relaxation. Customizable 3 Massage zones Full back, Upper back or Lower back.

- Delivers soothing warmth for your body while relaxing knots tension muscles and simultaneously improve blood circulation. overheating protection system for safe use.

- Put it on a sofa, couch, recliner, office chair or dining chair to make the ultimate comfort seat in the house. The integrated strapping system secures it on chairs in place.

- A great gift idea for your family members.

QUESTIONS & ANSWERS

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Does it have a adapter to be used in a vehicle for the passenger seat? i am traveling and i need to know if i can use it i. my vehicle

Mine only came with a wall plug... however, I'm sure you can look on the internet for a car adapter that fits the universal plug between the massager and the wall plug. You could also buy what's called an inverter for your car which switches the 12dc from the car into a 115volt ac plug. However, I would strongly advise against trying to use in the car while driving... but if you are the passenger, go for it.
Is there any warranty of purchasing?

Snailax offers a 30-day return period and 24 months warranty on all products.
does it lay flat? or does it only work for chairs

Yes it can lay flat, but you wouldn’t want to lay on it as the massage components would push too hard and it would hurt. It also might not be good for the unit to have that mich weight on it.

- Snailax product can be returned to receive a full refund for any reason within 30days of purchasing date.

- Snailax product can be returned/replaced within 90 days if the products break down in the period of proper use.

- Snailax product is with 24 months warranty for quality-related issues. If the product breaks down within 24 months in the period of proper use, customers can enjoy the relevant warranty to get them replaced.

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Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at customerservices@snailax.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
Our policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you an exchange.We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservices@snailax.com and send your item to: 1687 Plymouth Rd, Unit C, Ann Arbor Michigan US 48105.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: 1687 Plymouth Rd, Unit C, Ann Arbor Michigan US 48105

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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