Snailax product can be returned to receive a full refund for any reason within 30days of purchasing date.
Snailax product can be returned/replaced within 90 days if the products break down in the period of proper use.
Snailax product is with 24 months warranty for quality-related issues. If the product breaks down within 24 months in the period of proper use, customers can enjoy the relevant warranty to get them replaced.
(Restricted to Snailax Online Sales from Official or Athorized Stores only)Contact us
If you experience any problems, please contact us email@example.com at any time, our staffs will reply to you within 48 hours.Attention!
NO CREDIT and NO WARRANTY will be given to any force majeure and man-made causes to a defective product, such as improper care, personal tear down and willful damage, etc.
Go Product Registration page to register the 2-year free warranty.
Free Shipping On All Orders
Handling time: 1 business day
Customers who ship their orders within the US should expect to receive their orders within 3 to 7 business days upon payment verification depending on the volume of orders received.
If you experience delays in receiving your order, contact us immediately (firstname.lastname@example.org) and we will help to confirm the status of your order.
All your orders are sent via FedEx or USPS or UPS
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
QUESTIONS & ANSWERS
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