Gel Shiatsu Neck & Back Massager with Heat-233G | Snailax
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Gel Shiatsu Neck & Back Massager with Heat-233G

Regular price $209.99
  • Adjustable Shiatsu nodes height, massage for neck and shoulder
  • Heating function on neck massage balls.
  • Kneading massage for a full-back, the Gel nodes provide a comfortable experience.
  • Shiatsu massage on the back with heat  
  • Vibration seat massage
  • The integrated strapping system secures it on chairs in place. 
  • Free Shipping On All U.S. Orders
Question About This Product

- 3 massage zones for your choices: Full Back, Upper back & lower Back.
Spot massage function allows you to concentrate the kneading nodes on specific areas for pin-point relaxation.
- The detachable INTENSITY CONTROL FLAP allows you to choose a softer or stronger message.
- Rolling back massage with adjustable width –The soft rolling massage along the spine combats muscular tension and offers soothing relaxation across the whole back, and with adjustable, the width of the massage nodes to custom fit the body.
- The 2 adjustable levels of intensity provide you a comfortable massage to Hips and thighs.
- ULTIMATE COMFORT: Use this massage cushion on a sofa, couch, recliner, office chair or dining chair to make the ultimate comfort seat in the house.
- The integrated strapping system secures it on chairs in place. The adapter is included, the adapter is safe to use with both 110-120V & 220-240V electrical outlet.

QUESTIONS & ANSWERS

Ask a Question
  • Can the heat function be used with the rolling massage? (i know that the heat can be used with the shiatsu massage).

    Yep! The heat works in both shiatsu and rolling modes. 

  • Does this run off of a 120v standard us 3 prong plug? how many amps is needed?

    Yes,the adapter is safe to use with both 110-120V & 220-240V electrical outlet.The plug is not 3 prong,it is 2 prong.And the output amps is 3.5A. 

  • What\'s the difference between AL233 and this item?They look the same.

        This one is a upgrade one with Soft GEL massage nodes, it delivers much softer and natural massage. One heating pad cover whole back cushion to provide soothing heat comfort throughout the cushion. 

- Snailax product can be returned to receive a full refund for any reason within 30days of purchasing date. 

- Snailax product can be returned/replaced within 90 days if the products break down in the period of proper use.

- Snailax product is with 24 months warranty for quality-related issues. If the product breaks down within 24 months in the period of proper use, customers can enjoy the relevant warranty to get them replaced.

-------------------------Refund Policy---------------------------
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at customerservices@snailax.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
Our policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you an exchange.We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservices@snailax.com and send your item to: 1687 Plymouth Rd, Unit C, Ann Arbor Michigan US 48105.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: 1687 Plymouth Rd, Unit C, Ann Arbor Michigan US 48105

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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