Foot Massager with Heat,Shiatsu Heated Feet Massager Machine - 593G

SKU: SL-593G

Country: USA
Price:
Sale price$69.99
  • Shiatsu Massager: Snailax feet massager has 6 shiatsu rotation heads and total of 18 massage nodes to deliver deep kneading massage from toe to heel, help relax the foot soreness from plantar fasciitis, neuropathy, ease tensions. The rolling massage with 3 massage modes & 3 levels of intensity to meet your best massage need.
  • Soothing Heat: The shiatsu foot massage machine has 2 adjustable heating levels, it delivers soothing heat to add comfort and further relieve foot pain, and improve circulation. The heat can be turned on or off as needed.
  • Fit All & Washable Cover:The flexible massage nodes design can help fit different foot curves, the flat design of massager fits all size feet. The top cover can wrap your feet in full coverage for warmth, it is detachable and washable in the machine. Easy to keep the foot massager clean for family use.
  • Convenient To Use: Snailax foot and back massager is lightweight and portable, allows you to relax on your sofa, bed, or chair in an office or home, easy to operate it by toe touching the control buttons. Ideal fathers day gifts for dad, birthday gifts for mom, your friend.
  • Versatile Use:Snailax foot massager is a portable electric massager to relax your neck, back, leg, or foot. It’s a perfect heated foot massage machine, feet warmer and after removing the cover can be a nice back massager.

     WARRANTY AND RETURN POLICY

    Warranty:

    1. If the product(s) is damaged or defective within a reasonable time, Snailax offers the warranty as below.

    Period

    Return for refund

    or Return for replacement

    Who paid shipping?

    Within 30 Days

    Yes

    Yes if undamaged

    Snailax

    31- 90 Days

    Yes after being justified

    Yes after being justified

    Snailax

    91 Days - 1 Year

    No

    Yes after being justified

    Buyer

    1 Year - 3 Years

    No

    Only to buyers who have received an extended warranty

    Buyer

     

    1. Snailax warrants the product to be free from defects in workmanship and materials, under normal use, for a period of 12 months (standard) from the original invoice date, except as noted below. Snailax products can be repaired or replaced within the warranty period or returned for a refund (See “Refund Procedures below) within 90 days if the products break down in the period of proper use.
    2. The warranty extends only to consumer(s), NOT to any retailer(s) or reseller(s).
    3. This warranty is effective only if the product is purchased and operated in the country in which the product is purchased.
    4. Warranty claims for product defects, unless an extended warranty is registered, expire 12 months from the purchase day.
    5. Warranty claims CANNOT be processed for items that have exceeded the warranty period.
    6. The warranty does NOT cover the replaced product.
    7. The warranty does NOT cover the refurbished product.
    8. The warrantdoes have other limitations as below Warranty Limitations. 
    9. To obtain warranty service on Snailax product(s), follow Warranty Claim Procedures
    10. Please keep the original packaging for 90 days for future returns if necessary.

     

    Warranty Claim Procedures:

    1. Any product the customer believes is defective and seeks for warrantythe customer must provide to Customer Support:
    2. Valid proof of purchase (see below the definition of valid proof of purchase);
    3. Pictures and/or descriptions are required to claim defective merchandise;
    4. Model number and Series Number label attached to each product
    5. If the warranty claim is justified by Snailax Customer Support, the customer(s) will obtain from Snailax a Warranty/Return Authorization Number (RMA Number) and prepaid shipping label.
    6. Snailax reserves the right to specify that items be returned to the designated warehouse for inspection or be inspected by our representative in the field or be retained by the customer.
    7. Any claim for defective merchandise returns must be packed in original packaging
    8. The item(s) will be repaired or replaced or a refund credit will be issued (within 90 days from the date of original purchase) once the item(s) are delivered.

    When returning items with RMA# and a prepaid shipping label provided by Snailax, Snailax takes responsibility for any damage or loss incurred in transit.

     

    Valid proof of purchase under this Warranty:

    Order numbers from online purchases made through Snailax official store (www.snailax.com) or Snailax's direct-authorized resellers, currently only at Amazon/eBay/Walmart. For product(s) obtained from other Channels, please contact the customer service of the Channel directly for the appropriate solution.

    Warranty Limitations:

    This warranty does not include:

    1. Normal wear and tear
    2. Any condition resulting from other than ordinary residential wear or any use for which the product was not intended, such as use in rental or contract trade or commercial use;
    3. Any condition resulting from incorrect or inadequate maintenance or care
    4. Damage resulting from misuse, abuse, negligence, accidents, or shipping damage, exposed to environmental conditions temperatures, water, improper operation, improper installation, improper use of electrical supply; transportation damage; theft; vandalism or .
    5. Damage resulting from the attachment or modification of any unauthorized accessories;
    6. Fail to show valid proof of purchase through Snailax official store (www.snailax.com) or Snailax's direct-authorized resellers, such as Snailax official stores at Amazon/eBay/Walmart.
    7. Lost or stolen products
    8. Items that have expired their warranty period
    9. No quality-related issues (after 30 days of purchase)
    10. Free product/ Gift offer by Snailax
    11. unauthorized repairs or modification;
    12. Purchases from unauthorized resellers
    13. Replaced Product(s)
    14. Certified Refurbished Product(s)
    15. Accessories Product(s),eg.  Adapters, cover etc.
    16. Dissatisfaction due to buyer’s remorse(after 30 days of purchase)
    17. Free return within 30 days excludes Alaska, Hawaii, and United States Minor Outlying Islands UM

    Refund Procedures:   

    1. Undamaged products can be returned for a full refund for any reason within 30 calendar days from the date of purchase or 90 days if justified by Snailax support. Please reach out to Snailax customer support to initiate a return. Kindly state your reasons and provide valid proof of purchase. To be eligible for a full refund, your item must be in the original packaging and you must have valid proof of purchase.
    2. Snailax support will create RMA and send the prepared label to you.
    3. Once the returned item arrives at the Snailax’s warehouse for inspection, the refund process will begin. The refund will be credited back to the same payment method as your original purchase. Processing time typically takes 3-7 business days.
    4. Returns may be rejected if items do not meet the above requirement. A prepaid return label will be provided upon request. Contact support@snailax.com
    5. If the purchase is not made through Snailax authorized stores at Amazon/Walmart/eBay, please contact the retailer directly and follow their instructions for a refund.

    Return an item on your own label for the REFUND. 

    1. Within 30 days from the date of your original purchase.
    2. Kindly state your reasons and provide your order number and which platform to purchase.
    3. Snailax support will create RMA and share the corresponding return address with you. You will prepare the shipping on your own.
    4. Your item must be in the original packaging and remains in unused condition.
    5. Refunds will be issued once the item arrives at our warehouse.
    6. Tips: for the refund to be processed in a timely manner, please be sure to send a return notification to Snailax by email with the following information: RMA, Name of the shipping carrier and tracking number.

    The buyer will be responsible for shipping costs in the following situations:

    1. Unauthorized returns without RMA#
    2. Returning products for any reason other than a proven defect
    3. Buyer’s accidental returns (e.g. forget to pick up the item)
    4. Returning defective items require international shipping
    5. Returning items claimed to have defects but were found by Snailax inspection team to be in normal condition

    Warranty Disclaimer

    THE WARRANTY PROVIDED HEREIN SHALL BE THE SOLE AND EXCLUSIVE WARRANTY. SNAILAX SHALL HAVE NO LIABILITY FOR, AND EXPRESSLY DISCLAIMS ANY WARRANTY OR AFFIRMATION OF FACT, EXPRESS OR IMPLIED, OTHER THAN AS SET FORTH IN THIS WARRANTY STATEMENT, INCLUDING, WITHOUT LIMITATION (1) THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; (2) ANY WARRANTY OR AFFIRMATION OF FACT RELATED TO MISUSE, IMPROPER SELECTION, RECOMMENDATION, OR MISAPPLICATION OF ANY PRODUCT; AND (3) ANY WARRANTY OR AFFIRMATION OF FACT THAT THE CATALOGS, LITERATURE, AND WEBSITES IT PROVIDES ACCURATELY ILLUSTRATE AND DESCRIBE PRODUCTS.

     

    Snailax reserves all the right for final interpretation of these Terms of Warranty and Return Policy above and the right to change, modify, add or remove portions of these Terms at any time without prior notification.

    Free Shipping On All US Orders (Except Alaska, Hawaii, and United States Minor Outlying Islands UM)

    Handling time: 1 business day

    Customers who ship their orders within the US should expect to receive their orders within 3 to 7 business days upon payment verification depending on the volume of orders received.

    If you experience delays in receiving your order, contact us immediately (support@snailax.com) and we will help to confirm the status of your order.

    All your orders are sent via FedEx or USPS or UPS

    International Shipping Rates

    Canada:

    Free Standard Shipping on orders over $50 USD and charge $15 for orders under $50 USD.

    Australia & New Zealand & United Kingdom:

    Free Standard Shipping on orders over $79.99 USD and charge $15 for orders under $79.99 USD.

    Europe:

    Free Standard Shipping on orders over $79.99 USD and charge $15 for orders under $79.99 USD.

     

    Customer Services

    If you need help or have questions about your product inquiry, order delivery, or have question about return and refund, or payment related, or other questions, please fill the form below or contact our customer service team at support@snailax.com

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    Technical Support

    If you need help or have questions about your order, please fill the form below or contact our technical support team at support@snailax.com

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    Marketing

    Do you work for a Marketing or Advertising firm and believe that you can offer valuable services to Snailax? If you are a wholesales or an influencer who want to cooperate with us, please fill out the form below or send an email to  sales@snailax.com

     

    Snailax Corp. (US)

    2750 Carpenter Road, Suite 1 B,

    Ann Arbor, MI, 48108

    Tel:1.734.709.6982

     

    Singapore Office

    18 Cross Street, #02-101

    JustCo S2061 at Cross Street Exchange,

    Singapore 048423

    Tel: +65-91134943

     

    Payment & Security

    Payment methods

    Amazon American Express Apple Pay Diners Club Discover Meta Pay Google Pay Mastercard PayPal Shop Pay Venmo Visa

    Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.


    Security

    Enjoy the benefits of a professional foot massage in the comfort of your home or office everyday.

    Using Tips 1 - Updated design for adjust height: you can decide whether to add 2 extra anti-pads to adjust the height by according to your likes.

    Using Tips 2 - If you feel a little pain during the initial use of the massager. Please try putting a towel between your feet and the massager. When you get used to the massage intensity, you can remove the towel for a better massage experience.

    Using Tips 3 - In order for you to use the massager safely, it usually takes 8 minutes after turning on the heating function to feel the obvious heat.


    QUESTIONS & ANSWERS

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