- Cordless Massage for Back Tiredness Relief：The cordless neck and back massager provides 60-min run-time massage after one charge. This back massager with heat relieves neck stiffness, eliminates constant fatigue, soothes aching muscles, and promotes body circulation at the home office or during a trip.
- Enjoy Deep Kneading Shiatsu Massage：Shiatsu neck massager offers back massage with 8 deep-kneading massage nodes, a premium PU leather cover provides a gentle massage for the neck, shoulder, and back. Rotating directions can be reversed manually or automatically.
- Heat Therapy：The shiatsu massage pillow with infrared heat function offers to smooth warmth massage on your body for deep comforts. The heat setting can be activated to soothe soreness for your neck, shoulder, back, and legs. 30 minutes overheating auto shut-off is for safe use.
- Ergonomic U-shape Massager：3D-rotation kneading back massager with ergonomic U-shape design and removable arm sleeves is a lightweight portable massager for office, vehicle, and home. UL-approved power adapter is included.
- Gift for Women Men：This wireless neck shoulder massager with a pouch for carrying and storage is a nice Christmas gift. A perfect gift for Dad, Mom, and your family! For any reason, if you’re not satisfied with the shoulder massager, return it within 30days and get your full money back.
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Snailax product can be returned to receive a full refund for any reason within 30days of purchasing date. |
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Snailax product can be returned/replaced within 90 days if the products break down in the period of proper use. |
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Snailax product is with 24 months warranty for quality-related issues. If the product breaks down within 24 months in the period of proper use, customers can enjoy the relevant warranty to get them replaced. |
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(Restricted to Snailax Online Sales from Official or Athorized Stores only)
Contact usIf you experience any problems, please contact us support@snailax.com at any time, our staffs will reply to you within 48 hours.
Attention!NO CREDIT and NO WARRANTY will be given to any force majeure and man-made causes to a defective product, such as improper care, personal tear down and willful damage, etc.
Go Product Registration page to register the 2-year free warranty. Please note that you must register the 2-year free warranty within 6 months of your purchase date.
Free Shipping On All US Orders
Hawaii & Alaska
For shipments to Hawaii and Alaska, Shipping is FREE for orders $100 and over and $6.95 for orders under $100.
Handling time: 1 business day
Customers who ship their orders within the US should expect to receive their orders within 3 to 7 business days upon payment verification depending on the volume of orders received.
If you experience delays in receiving your order, contact us immediately (support@snailax.com) and we will help to confirm the status of your order.
All your orders are sent via FedEx or USPS or UPS
International Shipping Rates
Canada：
Free Standard Shipping on orders over $50 USD and $6.95 for orders under $50 USD.
Australia & New Zealand:
Free Standard Shipping on orders over $79.99 USD and $6.95 for orders under $79.99 USD.
Europe:
Free Standard Shipping on orders over $79.99 USD and $6.95 for orders under $79.99 USD.
Customer Services
If you need help or have questions about your product inquiry, order delivery, or have question about return and refund, or payment related, or other questions, please fill the form below or contact our customer service team at support@snailax.com
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Technical Support
If you need help or have questions about your order, please fill the form below or contact our technical support team at support@snailax.com
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Marketing
Do you work for a Marketing or Advertising firm and believe that you can offer valuable services to Snailax? Please fill out the form below or send email to sales@snailax.com
Snailax Corp. （US）
2750 Carpenter Road, Suite 1 B,
Ann Arbor, MI, 48108
Tel:1.734.709.6982
Singapore Office
18 Cross Street, #02-101
JustCo S2061 at Cross Street Exchange,
Singapore 048423
Tel: +65-91134943
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Security
QUESTIONS & ANSWERS
Ask a Question-
Is this 120-220 compatible?
The massager power input is 100-240V.
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Can I adjust the heating temperature? Is there only one setting for heat?
No, there is only 1 setting for heat. You can select the massage with heat or without heat.
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Does the neck massager need to be plugged in to use or cordless use?
It is a cordless neck massager.
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how long does the battery last?
The neck massager for up to 70-80 minutes on a single charge.
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How can I use the warranty?
Snailax gives a 2-year warranty. Contact <support@snailax.com> to activate the warranty. There is also a 30-day Money-back guarantee.
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I can't figure out which massagers are buy one, get one free. I've tried putting multiple in the cart and cannot see any where the second massager discount is. Please let me know, as I am excited to purchase one. Thank you.
The "Buy one get on free" promotion expired already. The items that being selected would usually shown in the post or banner on front page.
The promotion we have is 25% OFF storewide. Using code: 25massager.